A question, a custom order, or just want to say hello? I'd love to hear from you. 🌸
Fill out the form below and I will usually respond within 48 hours. (business days)
For any custom order requests (embroidered notebook, bespoke binding, etc.), please feel free to describe your project in detail; it's always a pleasure to create something unique for you.
Julie from Atelier Pastourelle ♡
Most Atelier Pastourelle products are made to order. I process and ship all orders within 3 to 5 business days of receiving payment.
A 14-day return policy is established from the receipt of your order. If you are not completely satisfied with your purchase, please contact us for a full refund or exchange. No product may be returned.
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your package on the carrier's website.
I undertake to pack the artworks adequately. However, if the item arrives damaged, please contact me as soon as possible with photos of the item and the packaging so that we can resolve the issue quickly by offering you a replacement or a refund.
